Lite | Basic | Standard | Premium | |
Subscription Rate | $108/yr | $348/yr | $588/yr | $1,308/yr |
Quality Assured Software Updates | Yes | Yes | Yes | Yes |
Access to Professional-Only Apps | Yes | Yes | Yes | Yes |
Support Model | $250 per incident | $250 per incident | Included | Included |
Email Support | Yes | Yes | Yes | Yes |
Remote Login Support | Yes | Yes | Yes | Yes |
Phone Support | No | No | No | Yes |
Support Hours | 10:00 - 18:00 EST Mon-Fri | 10:00 - 18:00 EST Mon-Fri | 10:00 - 18:00 EST Mon-Fri | 10:00 - 18:00 EST Mon-Fri |
Maximum Initial Response Time | 1 business day | 1 business day | 1 business day | 4 hours |
Learn more | Learn more | Learn more | Learn more | |